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If they give you any shit, quote CRA2015 at them.
"The goods remain at the trader’s risk until they come into the physical possession of—
(a)the consumer, or
(b)a person identified by the consumer to take possession of the goods."
https://www.legislation.gov.uk/ukpga/2015/15/section/29/enacted
se1derful
owl
@RonnieOatmilk I hope you're correct. I had another item stolen from behind our wheelie bins and ebay / evri did absolutely nothing to help me.