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I'd assume someone has gathered a load of grants, got something on dinner roofs to get more business then fucked off the company,
The way government schemes have operated on these things the last decade from external insulation, to cavity filling to solar has been criminal and just fuelled cowboy firms that pop up fueled by a grant to then vanish and move on to the next scheme as a new firm
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As someone who has recently been navigating retrofitting and insulating all with the aim of eventually installing an ASHP I can attest to the number of cowboys out there. I think there is a huge lack of impartial advice to help people find the right installers, service providers or to even prioritise how to make meaningful changes in their home - and this is defo fuelled by the grant schemes. I've even found retrofitting advisors who are pretty clueless in advising on reputable firms.
Feel fortunate to be able to navigate it all but it really is awful out there if you're not in a position too.
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Longer than a decade Green, the free boilers thing has been getting done for 20 years at least and its been a shambles since then but they are all the same and roll into the next one.
I know someone who wasn't a gas engineer that started a company and fitted free boilers for 18 months - 2 years then folded the business and moved on.(He didnt fit them just operated the grant money and hired people) Infurating to say the least!
I've just started a career in energy advice and need a new boiler. We looked at heat pumps and it's not really viable (without a much higher cost) as it'll involve removing half the kitchen and finding somewhere for a water tank as the old boiler is a combi, for now at least a decent new boiler makes much more sense, being off the gas grid would be nice but not going to happen this time round.
As for rip off merchant firms, I was round somewhere the other week and it looks like someone has installed solar thermal on the roof of this place and their family's house across the road but left them unconnected, with a combi boiler that probably can't run off preheated water and a leaky roof and thoughts of free electric, the street has more installs in both directions. I'd assume someone has gathered a load of grants, got something on dinner roofs to get more business then fucked off the company, infuriating as these are generally poor people who need proper help but are being exploited.