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Thought you could do it online
https://www.virginmedia.com/support/help/broadband-tv-and-landline?openExternal=true -
Exact same with BT, so helpful to sign you up and then once you have a problem fuckin useless
duncs
konastab01
@CYOA
This was exactly what happened. Got to around 6:15 and after being on various queues on hold was eventually told they've gone home now and to call again tomorrow. My call started at 3:37. Bananas.