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  • What's also ridiculous is that they've asked for a photo showing the knackered charging port & the serial number - they're on perpendicular faces of the device, can't really capture both at the same time anyway.

  • I love how they put the onus of recycling “the unit responsibly” (which is not possible) on you after also forcing you to make it need recycling!

  • Given this, do you even need Photoshop? Can't you just point that out and send them a photo of the serial number and the photo they sent you in the email above?

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