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  • If you feel that strongly about it challenge them. Send them video proof of it not working and state to refuse to destroy it.
    Explain why.
    The obvious issue here is then what they will enact you to do and whether you trust them not to destroy it if you return it.

  • Surely they’d just go “sure send it back then, oh it was unrepairable, we disposed of it on your behalf, here’s your new one.”

    And then all that’ll have happened is you’ll have added the carbon footprint of shipping it to them.

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