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ok but before you install it can you please make a template? We can machine some more if R&M are being difficult
Also here are the part details for the mounting plates and cables you need https://www.ebike24.com/blog/bosch-dualbattery-compatibility-installation
freddo
Dealer but I bought the bike 2nd hand. They still contacted R&M and the official answer was no. @Rodolfo helped me to get in touch with the German person who made the CNC mount and shipped it.
About to get it installed and then need to source the actual battery mounting hardware.