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  • Am I fucked? Returned over a faulty Prime wheelset 3 weeks ago for a refund and has not heard from them since then.

    The new Chainreaction and the old one is a totally different entity?

  • If you paid with a card and have proof that you started the warranty claim, maybe there’s recourse with your card issuer.

  • Oh, just realized I paid through PayPal. Will wait another week before proceeding with buyer protection from them... Or should I go ahead and make a claim now?

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