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What sand-papers my molars about estate agents IMME, is their absolute refusal to acknowledge you (the client) has any any right to have any say in how your house is advertised.
I've moved house three times now and each time it was a battle to have specific, significant features mentioned in the description. The last time the main feature we fought over was, originally, a separate garage and was described initially as such before I brow beat Jonny Agent to include in the text that it was fully kitted out as a heated, lit workshop/office/WHY with security glazing, deadlocks and alarm.
As it turned out, that was exactly what the buyer wanted - just as I had, ten years earlier. He was so keen on having the place that we used it as a bargaining tool creating a 'ghost' interested other client to bump up his offer.
We had also arranged a fixed selling fee beforehand so I was highly amused when Mr Agent wasn't taking a share of our gain.
"Take that, you fat-headed, arrogant, slimeball" I said. Or something along those lines.
House hunting in this economy. ‘Estate agent’ could (apologies to any present) become a swear word soon, there’s nothing that quite captures the odiousness they exude.