I'm fucked off with them at the moment as well. My 3 month old phone spontaneously died so I gave them a ring to see what was up with warranty etc. I was on hold for over an hour, finally got through to someone who then redirected me to the department who's number I called in the first place. I just gave up after another 10 minutes on hold. I'd rather spend an hour of my life just going to a shop.
Ha, fuck you with a rusty piece of metal as the shop will tell you to go to customervservice....did you buy it from a shop? Then you need to go back to that shop. Oh and buying it online and collecting it in the shop doesn't count. Want to know how I know?
I'm fucked off with them at the moment as well. My 3 month old phone spontaneously died so I gave them a ring to see what was up with warranty etc. I was on hold for over an hour, finally got through to someone who then redirected me to the department who's number I called in the first place. I just gave up after another 10 minutes on hold. I'd rather spend an hour of my life just going to a shop.