Cargo Bikes

First one arrived with broken torque sensor. The replacement I've got now has a failing torque sensor, and just now the sprag clutch has seized too. These are replaceable parts, but it's only done 500 fairly unchallenging miles and is currently unrideable. It's perhaps worth noting these were both probably some of the first off the production line, and they do seem to be actively working on and improving them, so may not be an issue anymore. Their support is responsive and I'm sure this will be resolved.

I still think the Photon is probably the best option compared to TongSheng/Bafang for cyclists – it's smooth, powerful, well machined, good Q Factor etc, and I bought it knowing it was a new product and expected some issues, but at £1k I also didn't expect it to need so much maintenance as I'm used to Bosch, which just keeps going.