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I'm fucked off with them at the moment as well. My 3 month old phone spontaneously died so I gave them a ring to see what was up with warranty etc. I was on hold for over an hour, finally got through to someone who then redirected me to the department who's number I called in the first place. I just gave up after another 10 minutes on hold. I'd rather spend an hour of my life just going to a shop.
ltc
lynx
O2 - bunch of shitting fuckwits.
Report a possible fraud (unordered Apple Watch turned up) - all fine, then without warning they suspend my account and a week later still no phone, no contact and no means of speaking to their fuckwit wankstain fraud department