• Sounds like what my colleagues did after a couple big tours and zero maintenance.

    Rohloff said his was out of warranty and that repair cost was likely to be about 95% the cost of a new hub. In the end he was without it for a very long time, it was unclear whether this was the fault of Rohloff or the intermediary dealer that he went through (I could hazard a guess!) but it was fixed and returned all at no cost.

    During the process of him communicating with rohloff about it I opened the hub up to see if there was anything obvious and it was a joy to work on compared to an alfine so it’s doubly frustrating that spares support for anything beyond the cover plate is basically zero.

  • I had to send a wheel off to Rohloff a while ago and it took almost a year to get back to me (and was missing the tyre when it did). Was the intermediary your colleague used based in London? I'm also unsure as to whether the delay was down to the dealer I used or Rohloff themselves!

  • Nah it was in Glasgow.

    Maybe a stereotype but the Germans are meant to be pretty efficient eh?

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