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  • Fast food.

    The time was when you went to the counter, ordered your food and then they brought it.

    Now you order it on the display and stand around for 10 minutes whilst they do a load of takeaway orders.

    It doesn't feel like progress

  • Order on the app from outside the restaurant, you'll get your food waaaaay faster. I don't eat it anymore* but have to take clients every week so have learnt the hard way.

    I was at a Carl's Jr with a client last year, ordered at the counter and had to wait 35mins for food. The whole time there was a procession of Drive-Thru customers and Deliveroo guys picking up food, lesson learned.

    * I am recovering from an addiction to Carl's Jr double cheeseburgers, they are incredible.

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