I hate

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hugo7

Broken Britain.

Specifically my GP.

The previous booking system was me and my OH both setting alarms and calling 15sec before lines opened, then pressing * to bypass the recording and hoping one of us got through to book a slot.

Now there is an online form that opens at 7.30am that you have to fill out as quickly as possible. You then get a text saying

A request has been made for.... at The X GP Surgery. Please contact the practice if you weren't expecting this.
We aim to respond to your request as soon as possible but please allow up to two working days. If you need more urgent help, please call 999.

Keep your phone to hand as we may contact you for further information, to book an appointment or to provide you with advice.
Thanks, X GP Surgery

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ELbowloh in reply to @hugo7

We have this.

The form opens at 8.00am. By 8.01 they close access to the form as all slots are filled.

Tbf, if you need an appointment and you can get through, you almost always get an appointment that day or the day after. If not, you'll probably get a call on the day from a GP at least.

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