I prefer the form system, it means a medical professional gets to triage the incoming requests and get people seen by the right person (not necessarily a GP/Doctor).
The old system would just have people booking directly with their GP for things that could easily be dealt with by a nurse or physician associate.
It improved my experience of booking with my local surgery.
I prefer the form system, it means a medical professional gets to triage the incoming requests and get people seen by the right person (not necessarily a GP/Doctor).
The old system would just have people booking directly with their GP for things that could easily be dealt with by a nurse or physician associate.
It improved my experience of booking with my local surgery.