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  • Just managed to move house.

    Boiler doesn't work, and its chilly. Not sure if this is the right thread for the question, but:

    We now have a Worcester Greenstar gas boiler, installed in 2010. It's combined with a Hive controller. I've not used either before (previously had a different brand gas boiler, combined with a different wireless thermostat).

    Demanding heat from the Hive leads to the boiler giving a combination of lights indicating an error of "volatile lockout" - according to the manual, this could be a variety of causes, but they all require a heating engineer to service it.

    Could I be missing anything obvious, that I could check without being competent to service a gas appliance? I've already checked the boiler water pressure and I had to refill it from zero to 1.5 bar, which I hoped would help but didn't. Also resetting the boiler hasn't solved it

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