Boiler doesn't work, and its chilly. Not sure if this is the right thread for the question, but:
We now have a Worcester Greenstar gas boiler, installed in 2010. It's combined with a Hive controller. I've not used either before (previously had a different brand gas boiler, combined with a different wireless thermostat).
Demanding heat from the Hive leads to the boiler giving a combination of lights indicating an error of "volatile lockout" - according to the manual, this could be a variety of causes, but they all require a heating engineer to service it.
Could I be missing anything obvious, that I could check without being competent to service a gas appliance? I've already checked the boiler water pressure and I had to refill it from zero to 1.5 bar, which I hoped would help but didn't. Also resetting the boiler hasn't solved it
Just managed to move house.
Boiler doesn't work, and its chilly. Not sure if this is the right thread for the question, but:
We now have a Worcester Greenstar gas boiler, installed in 2010. It's combined with a Hive controller. I've not used either before (previously had a different brand gas boiler, combined with a different wireless thermostat).
Demanding heat from the Hive leads to the boiler giving a combination of lights indicating an error of "volatile lockout" - according to the manual, this could be a variety of causes, but they all require a heating engineer to service it.
Could I be missing anything obvious, that I could check without being competent to service a gas appliance? I've already checked the boiler water pressure and I had to refill it from zero to 1.5 bar, which I hoped would help but didn't. Also resetting the boiler hasn't solved it