Owning your own home

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Cupcakes

Just managed to move house.

Boiler doesn't work, and its chilly. Not sure if this is the right thread for the question, but:

We now have a Worcester Greenstar gas boiler, installed in 2010. It's combined with a Hive controller. I've not used either before (previously had a different brand gas boiler, combined with a different wireless thermostat).

Demanding heat from the Hive leads to the boiler giving a combination of lights indicating an error of "volatile lockout" - according to the manual, this could be a variety of causes, but they all require a heating engineer to service it.

Could I be missing anything obvious, that I could check without being competent to service a gas appliance? I've already checked the boiler water pressure and I had to refill it from zero to 1.5 bar, which I hoped would help but didn't. Also resetting the boiler hasn't solved it

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NotThamesWater in reply to @Cupcakes

Don't you have a week, in Scotland, to make the seller come and sort it out?

(I vaguely recall reading this somewhere.)

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andos in reply to @NotThamesWater

Yes Scotland is 5 days from entry to the property - essentially the day you get keys.

@Cupcakes if you’re in Scotland you need to inform your solicitor before 5 days is up and they will inform your seller that there is a claim under the missives.
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Cupcakes in reply to @NotThamesWater

That's my understanding too. I just haven't really been through it in detail because I (as a vendor) put loads of effort into making sure everything worked in the place I was selling.

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