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You can ignore the hive controller and press it on and off from the hive receiver next to the boiler. That'll switch it on and off and over ride the control but overriding anything isnt gonna get the boiler on tonight.
Could be a few things that fault code and its not something you can do, you'll need to get a engineer out.
konastab01
Just managed to move house.
Boiler doesn't work, and its chilly. Not sure if this is the right thread for the question, but:
We now have a Worcester Greenstar gas boiler, installed in 2010. It's combined with a Hive controller. I've not used either before (previously had a different brand gas boiler, combined with a different wireless thermostat).
Demanding heat from the Hive leads to the boiler giving a combination of lights indicating an error of "volatile lockout" - according to the manual, this could be a variety of causes, but they all require a heating engineer to service it.
Could I be missing anything obvious, that I could check without being competent to service a gas appliance? I've already checked the boiler water pressure and I had to refill it from zero to 1.5 bar, which I hoped would help but didn't. Also resetting the boiler hasn't solved it