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I remember a US client trying to convince me how good banking was over there. They seemed to view the lack of chip and pin and arbitrary contactless introduction as positives
aggi-
Its so awful. Too much to write down about why its so awful. Being part of a credit union definitely makes it more bearable as almost all credit unions are part of a credit union network called Co-Op which is not dissimilar to Link in the UK, so I can at least use a lot of ATMs for free and do 'shared branch' banking - which means I can go into almost any credit union and they can pull up my account details and can withdraw cash or give me a cashiers cheque or whatever. But yeah, so backwards. Insane how much I have to use Zelle and Venmo because I can't just send money to someone's bank account.
But hey - at least most places do have contactless now. Including the subway in New York - that was a big win for whenever I visit for work.
JB
Good luck! Part of the problem with Chase over here is just part of US banking in general. All the big traditional banks suck. So it’s not just Chase.