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I only ever did the garage bit and got out as quickly as I could.
The thing about the Severn Across was that even though it was in May it was usually fucking freezing when it got to night, often my coldest ride of the year. One time I remember leaving Membury, struggling to control the bike as I was shivering too much.
Judging by the glowing feedback the ride gets now I get the impression that Liam has even sorted out the weather.
From memory (and it's hazy since I think I did the SA in 2008 and 2011 ) there was the petrol station / truckers area when you first cycled into Membury via the access road, which had its own shop but hardly any area to sit/wait. But if you cycled on to the main services building you could stick your bike inside and then up the stairs (or was it a turned off escalator?) to the cafe area which has said manky carpet.