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That fucking sucks, I'm sorry.
It was either exactly as you say or the website was compromised and the destination for the contact form was changed. Depends if you know they are receiving other contact form emails correctly.
This is very common, unfortunately. Because people know what my job is, I've had two friends of friends come to me when it has happened to them. Horrifically theirs was conveyancing fraud. Same scenario, compromised mailbox somewhere and the bad guys watch for conversations regarding a transaction. They then spoof the legitimate vendor from a random e mail provider (possible because the legitimate vendor has not put email auth protection in place*), and ask for an expected payment to be sent to a dodgy account. In both the cases referred to me, these payments were mortgage deposits. Life changing fraud. It is made all too easy for the bad guys as people like solicitors are fucking clueless when it comes to security. My own solicitor basically emulated this one day when they sent an invoice, then immediately sent another email saying "oh, our bank details have changed, can you send to here instead". I called them up to confirm (which I recommend doing anyway) and the they couldn't understand why I was furious at what they had done. It is exactly this kind of behaviour that give the bad guys an in. It's not hard to pretend to be a total idiot believably.
Now, there was some hubbub a while ago about these types of fraud and who is responsible. A lot of people were able to get their money back from the banks as the determination was "what is the reasonable personal expected to believe?". I.E., if the scam was well implemented and clever, it is not the victim's fault (not that it usually is) if they sent the money to the wrong person. But, that was more to do with Banks being spooked, not independent businesses.
*You might have a case to make to the flooring people to say that if the emails you received spoofed their address/domain exactly, that if they had have implemented DMARC, those emails would have been blocked by your provider (assuming Google, Yahoo etc).
You could/should also report it to your bank and the bank of the account you sent the money to, as well as Action Fraud. There is a slim chance they would take pity and reverse the transaction.
If you have the original emails, I can look at them for you. But I wouldn't be able to do anything other than confirm what has happened and when.
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A few people have told me I'll get my money back from the bank. I'm highly skeptical about that.
Start googling Authorised Push Payment and have a look at the code of practice.
If you behaved reasonably sensibly and didn't ignore 17 big red warnings from your bank you should have a decent chance.
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I would like two “non-throttle” grips like these: https://www.thirdgear.com.au/retro-grips-white/
The non throttle side fits on a standard diameter handlebar. Can anyone locate such a pair?
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Close enough?
https://www.racing-planet.co.uk/handle-handlebar-grips-alabama-moped-mokick-white-p-215513-1.html
edit: must learn to type / copy / paste faster... -
Get a grip.
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@chopsicle or others
What is the best way to repair a breathable fabric? It appears my knee pads have abraded a hole in my poc dungarees. Is there a good patch material and adhesive for this?
Cheers
James
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The description. The tubeless version are more expensive
https://www.merlincycles.com/schwalbe-g-one-allround-performance-raceguard-tle-dd-folding-gravel-tyre-275-283442.html -
Come on Eileen?
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Wader repair patches work for me, try Ebay.
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Mieles seem pretty indestructible and not that pricey in the scheme of things. Something like a C3 you can get for £225 here
https://www.currys.co.uk/products/miele-complete-c3-active-cylinder-bagged-vacuum-cleaner-petrol-blue-10249554.html
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Any question answered...
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@carson
That assumes there is £1.5k profit in the job