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dbr-
I had a better look, and I can see that the £30 off was taken off proportionally from the three items, so I can see the logic now. Kinda. Their T&Cs dont say anything about losing part of the discount if you return something (still meeting the conditions of the promotions), and it wasnt proportionally applied on the receipt, but taken off as a lump sum. Oh well.
kiskubai
I ordered 3 items, each between £84-87. I used the SAVE code for £30 off over £150. When I try to return one item from the order, the return value is £74, as if the discount was split in 3 for the items. Even though my order still qualifies for the discount after taking off that extra item. Anyone had this happen? I messaged wiggle support, just curious of thats normal.
A very quick, but unsatisfactory reply from Wiggle:
Thank you for contacting us,
I am sorry to hear the discount has been split across the three products.
Also I understand that your order still comes to £150.00 if this item wasn't purchased.
We are unable to amend a order and the way the discount was applied against the products.
Product code 110639411 for the small to be able to return for a refund.
I apologise for the inconvenience caused.
If I can assist you further, Please do not hesitate to contact us,
Kind Regards,