You are reading a single comment by @kiskubai and its replies. Click here to read the full conversation.
  • I ordered 3 items, each between £84-87. I used the SAVE code for £30 off over £150. When I try to return one item from the order, the return value is £74, as if the discount was split in 3 for the items. Even though my order still qualifies for the discount after taking off that extra item. Anyone had this happen? I messaged wiggle support, just curious of thats normal.

    A very quick, but unsatisfactory reply from Wiggle:
    Thank you for contacting us,
    I am sorry to hear the discount has been split across the three products.
    Also I understand that your order still comes to £150.00 if this item wasn't purchased.
    We are unable to amend a order and the way the discount was applied against the products.
    Product code 110639411 for the small to be able to return for a refund.
    I apologise for the inconvenience caused.
    If I can assist you further, Please do not hesitate to contact us,
    Kind Regards,

About

Avatar for kiskubai @kiskubai started