I bought it new (on sale) from them. I can't find the electronic receipt for it, but they have helped me find the receipt for another item I had where the zip broke and they fixed it.
The jacket isn't waterproof any more. This week just gone, I got into work after a ride through the morning rain, and the seam on my left shoulder was leaking, my sweatshirt was wet when I took it off.
If I can get them to dredge up the receipt, do you think they will repair it?
The classic winter jacket was only water resistant afaik. It's basically a softshell with DWR and taped seams. I don't know if it not being waterproof will be enough for a repair when it wasn't waterproof on paper to begin with.
I've got a Rapha jacket that's about five, maybe six years old.
I think it's the same as this one here:
https://www.ebay.co.uk/itm/256248421477?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=fnJ-3k3hTpm&sssrc=2047675&ssuid=DoRGkUo0Tgy&widget_ver=artemis&media=COPY
I bought it new (on sale) from them. I can't find the electronic receipt for it, but they have helped me find the receipt for another item I had where the zip broke and they fixed it.
The jacket isn't waterproof any more. This week just gone, I got into work after a ride through the morning rain, and the seam on my left shoulder was leaking, my sweatshirt was wet when I took it off.
If I can get them to dredge up the receipt, do you think they will repair it?