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I think this is the reality, they are designing for gas efficiency equivalence, so you get a higher temperature, low cop system at a price that helps them get market share. You don't get a well optimised system but if that matters depends if you're capex or opex rich
If you look at the league table of publicly available system efficiencies, octopus installs don't do very well
greentricky
I'm about to drop them for a local installer.
They're super competitive price wise but the closer I get to install date, the more concerned I am about the system design they've put together. Got a local installer over last week and we spent 2 hours reviewing the approach and there were so many things that Octopus had failed to consider and we're in a new build (2019), so I dread to think what it's like in an older property.
They've also changed the spec of system (different rads and cylinder) since original itemised quote. On both occasions, I'm getting lower spec equipment without a reduction in price.
You may have a better experience but I'm done.