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Oh no, I mean don't send women. From experience with girlfriends and knowing a female trained Ferrari mechanic who loves older 60-80s fiats.
They will be talked down to, or the bloke they are randomly with will be talked to as the owner.Don't get me started of honda motorcycle repair centers. As that one was one of the reasons for an relationship end, as the work done was so sub standard, and reduced the then gf to tears as she wasn't listened to. All I could do was go back and speak to the arse that dealt with my then gf about not being an arse.
No idea about the suit thing. But then I run in different circles.
I think you meant don't send anyone who looks like a clueless mug, a suit would be equally likely to be exploited by a profiteering garage.