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Bios-pw
Did you see this post about alternative suffexs?
https://old.reddit.com/r/DellXPS/comments/15ffusn/dell_xps_9365_bios_admin_password_bypass/
I know there are a few paid services (websites and eBay) out there that can do it, i have no idea if they are more cost effective than those BIOS programmers
Dell will tell you a password if you can provide proof of ownership and the series key.
If not there are a few places you can find password keygens that use the serial, not that I've ever done it for a laptop I found in the store of my old work...