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  • I need a new front door. I shopped around a bit and found a well known company to make it and paid a 50% deposit (but no paperwork signed and not clear if refundable or not). I've since found another company, well reviewed by friends, that will do it for significantly cheaper.

    Question: am I a douche to ask for a refund on the deposit and what, if any, are my rights?

    Edit: there's been no work done to date as I need to book in accurate measurements and finalise quote.

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