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liam-h-
No worries. As I said they will spend the time to take you through it and my personal experience has been excellent with them. Fitting for me was done through the building contractors / plumbers I used who all said they woold recommend to future clients.
Feel free to pm me if you have specific questions but tbf I think nu-heat will answer. It's rare i can recommend such good customer service.
goodhead
Yes. I have ufh installed on top of concrete sub floor throughout the ground floor of my house
Plan and supply of system was from nu-heat who I would highly recommend.
They will do a calc to see which option is best for you including flooring options
https://www.nu-heat.co.uk/