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@Ben689908 I know right - how can you have ridden a bike but not seen the inside of a very niche suspension stem?
He did ask the manufacturer of said niche stem.
Thanks for all the suggestions peeps. I didn't spray any WD40 in case it ruins the elastomers, although at this stage they're totally sacrificial. @Leshaches where's your shop?
@Ben689908 I know right - how can you have ridden a bike but not seen the inside of a very niche suspension stem?