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That’s a good point. They are very well reviewed on Google. I guess maybe I was wondering what questions I should ask them the ascertain if they’re up to snuff.
Tonts-
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maybe just ask to see another wheel they've built and spin it to see if it's true? There's not really many questions you can ask, but it is quite hard to totally fuck a wheel and even if you do it badly it's nothing an hour with a spoke key can't fix. If you'd just swapping a rim, then it's a good opportunity to learn yourself too...
slippers
fredtc
You’d likely need to name the business to have any chance at all of an opinion on their competence in wheelbuilding. Check reddit or some other local online forum?