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You’d likely need to name the business to have any chance at all of an opinion on their competence in wheelbuilding. Check reddit or some other local online forum?
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Don;t know how many wheels they build a year
More than you do🙂 If they offer wheelbuilding at all, they're probably fine because they'd quit if they kept getting complaints from customers. 32-spoke wheels for normal size riders are not operating anywhere near their limits unless you're doing North Shore type stuff, so there's plenty of safety factor between adequate and Dymaxion
withered_preacher
gbj_tester
@Tonts
I want to get my rear wheel rebuilt on a new rim (rim brake, old one wore out). I've spoken to my LBS and they've said they can do it, is there any reason to think they'd do a bad job? Don;t know how many wheels they build a year. Not in London so not as practical to use the forum-approved wheel builders.