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Greenbank
@CYOA
I realise since I wrote that 12 days ago I've had wild speeds (averaging 4mb download - instead of the 350 down I'm paying for), disconnects all day every day despite 'we can't see any problems, must be end user idiocy' from their online chat and call centres.
I've followed instructions on router resets, have both connected direct over ethernet and straight into router. They say the router is fine. I can't afford a new one at the moment to truly test that theory. I've seen lots of other complaints online saying similar issues for the past week or more.
Giganet gives me "due to connect your street any time between now and january 2026"
Is there any way of tracking down a firmer steer on connection dates? If it's going to be two years I'd just as soon get Sky or someone rather than suffer through any more of this.