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  • I bought a set of Record 11 speed shifters off eBay. They looked in decent nick from the photos apart from some small tears to the hoods (easy to replace). I thought I got a pretty good deal on them but when they turned up there was quite a lot of grime and dirt inside the mechanism plus a broken bit of cable that I removed but the shifting seemed to be working ok on both. I then removed the hoods and the main levers and started cleaning the inside with some cotton buds and isopropyl alcohol. (I think I’m right in saying that these post 2009 shifters can’t be fully stripped down). The problem now is the left shifter doesn’t seem to be working as in its not catching the ratchet, both main lever and thumb shifter are just sliding up and around without the mechanism engaging.

    Have I inadvertently borked them with some cottons buds or is there a way to reset it somehow?
    A couple of pics here to show what I’m looking at.

  • Never played with a set of shifters this modern, a shame if campagnolo engineered them to not be fixable.
    Usually no clicks is the sign of the flat coil spring not being housed properly or a mount being broken.

    Maybe as a last ditch attempt before taking apart you can put a cable in there, if possible, put it under tension and see if shifting with tension helps the mechanism out at all.

    Otherwise no idea ...

  • I managed to wrangle the toothed ratchet back round so it engages with the lever mechanism again but if I do too many clicks down it slips round again and won't engage. I can get a cable fed through but shifting is not winding the cable in so something is obviously in the wrong position or out of alignment. The left shifter was the one which had the piece of cable snapped off inside the body so maybe that had something to do with it?
    The perils of buying stuff on eBay! I messaged the seller and he said he had them working before but would do a refund or a discount if they were genuinely not working/damaged.
    Tempted to start taking it all apart but might not get it back together again.

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