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This is sensible, move on.
I would find it hard to be so sensible. I would want to not-pay her more than just the £100, and put it towards fixing it. I don’t think she has a leg to stand on that that was performed with reasonable care and skill. Depending on how belligerent she is I think anything up to £300-400 withheld is unlikely to be pursued very seriously.
[minor edit for clarity]
t.o.
She is very bolshy and adversarial. We will take the discount just to get rid of her.
If anyone in east London wants to know a tiler to avoid, let me know.