• thanks - that's the window rather than the shower. The tiler is saying that the wall wasn't flat, and that mastic will help hide it - basically doesn't want to redo it.

    I think we'll get a price from someone else and offer to deduct the cost from the outstanding invoice.

    To be honest, I think I could have done that window sill better, and I've only ever done a tiny bit of tiling in my kitchen.

    thanks again

  • The wall being flat is one thing, but they should really have built up the sill to allow a level installation. Very lazy on their side but I am sure they will begrudgingly repair when you suggest getting someone else to complete their work and look to chip them for that amount.

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