• thanks - that's the window rather than the shower. The tiler is saying that the wall wasn't flat, and that mastic will help hide it - basically doesn't want to redo it.

    I think we'll get a price from someone else and offer to deduct the cost from the outstanding invoice.

    To be honest, I think I could have done that window sill better, and I've only ever done a tiny bit of tiling in my kitchen.

    thanks again

  • I think the technical term is 'pony' - if there were issues these should be discussed ahead of time not used as excuses for a poor job after the fact. Have you paid them yet?

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