If an ebay item is marked as delivered, but hasn't been and you suspect the postie has left it at the wrong house (like the Rouleur magazine that a neighbour reposted), is there anything you can do other than hope your stuff gets posted on? I raised a "not received" dispute but the seller (fairly) claimed it was delivered. Anyone successfully claimed from Royal Mail? Fortunately for some doorstops totalling £3 not a laptop...
The contract with royal mail is between them and the seller. You are right to open a not received case as... you haven't received it. I would ask the seller to contact royal mail. I assume there is no proof of delivery other than it being marked as delivered?
Yes as far as I know, no picture as proof just recorded as delivered. I thought as much looking at the Royal Mail website, will keep at the seller and get to the bottom of it.
If an ebay item is marked as delivered, but hasn't been and you suspect the postie has left it at the wrong house (like the Rouleur magazine that a neighbour reposted), is there anything you can do other than hope your stuff gets posted on? I raised a "not received" dispute but the seller (fairly) claimed it was delivered. Anyone successfully claimed from Royal Mail? Fortunately for some doorstops totalling £3 not a laptop...