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There was a leak from ground floor to basement flat and that got sorted out not very amicably through basement flat's contents insurance. We also have buildings insurance (not cheap!) And I have my own contents insurance
I've been in this situation three times in my previous life as a building manager.
The first time, the downstairs flat took a cash payment from the upstairs flat after the leak was fixed, which they resolved between them.
The second time, the downstairs flat claimed on his contents insurance.
The third time, three flats were involved, and after the leak was resolved we claimed on buildings insurance - the middle flat got a whole new kitchen out of it.
If you're confident the guy will fix the leak, that's step one. But I would definitely be prepared to call one or other insurance companies even if just as a threat. Just be aware of the excess - our buildings insurance had a £800 excess which effectively wiped out the entirety of the money I paid for repainting and making good after the leak was resolved.
ReekBlefs-
Sorry to hear you've been through similar.
If you're confident the guy will fix the leak, that's step one. But I would definitely be prepared to call one or other insurance companies even if just as a threat. Just be aware of the excess - our buildings insurance had a £800 excess which effectively wiped out the entirety of the money I paid for repainting and making good after the leak was resolved.
Not 100% confident he will fix the leak. But we shall see when his plumber comes round tomorrow/Friday (hopefully). Re excess in your situation, you paid £800, and that covered the repainting and making good? Why is me contacting my insurance a threat to the guy above - takes a bill away from him?
bobble
I trust their opinion. My thinking is if he will pay and sort why increase my insurance premium
There is an email chain we communicate on as a block of 5 flats and a management company which we run.
There was a leak from ground floor to basement flat and that got sorted out not very amicably through basement flat's contents insurance. We also have buildings insurance (not cheap!) And I have my own contents insurance
Cheers for advice btw as always I'm at the end of my tether!