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Yea when looking at the photo I think it’s gone through 2 sheets of carbon and is a lot wider than I would expect from wheel rub. Out of curiosity do you know ball park what carbon repair costs for this could be? Might be worth talking to the guy about it and negotiating a lower price and get it sorted.
It’s still a 100% no regardless.
We turn down services when we see these damages, we had one that doesn’t look as bad, but when send to be assess by a carbon repairer, it was actually bad enough that it need immediate repair.