Looking for advice, I received a £100 Planet X voucher for Christmas and having bought my 3 yearly quota of cheap lights and gloves before Christmas can find nothing at all I’d spend money on in a very sparsly stocked website. I’ve contacted them asking for a refund and been told they can’t offer this on a gift voucher. Does this sound correct or just an attempt to fob me off?
Looking for advice, I received a £100 Planet X voucher for Christmas and having bought my 3 yearly quota of cheap lights and gloves before Christmas can find nothing at all I’d spend money on in a very sparsly stocked website. I’ve contacted them asking for a refund and been told they can’t offer this on a gift voucher. Does this sound correct or just an attempt to fob me off?