• My experience with VM was that the hub is shit and customer service was really shit.

    Probably not what you want to hear but I just bought my own router.

  • Probably not what you want to hear but I just bought my own router

    You fully replaced their router?

    Or you put the hub in modem mode and then just connected it to something that could do DHCP locally?

  • Put the hub into modem mode and used a unifi router (plus some APs) connected to that.

    The hub seemed stable enough in modem mode, was crap when it was asked to do everything.

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