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My tip for defrosting freezers is to empty (put food in cool box or whatever) then fill each of the drawers with hot water, put them back in, close door, and you'll have the freezer done in an hour. The ice either melts into a drawer or you can chip it of with a wooden spatula once its loose.
I did it a few months back and had the food and some ice in the sink (don't own a cool box) and nothing defrosted.
I need to defrost my freezer but it has food in it and I can't see a point when it won't have food in it.
How do people deal with this? I've got a cool bag and a few ice blocks but I can't see that keeping stuff frozen for the length of time it will take to defrost (or am I overestimating how long that will take)?