You are reading a single comment by @psg1ben and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
ACRe19
@psg1ben
There are 2 things here - Data packs which run for a month, and Add-ons to boost the data on that pack (and are more expensive)
A few weeks ago I managed to cancel the Data pack, now I can't find it.
It's not on the app at all, only hidden in the website somewhere.
I'll try the customer service number this morning
Edit: Three mobile have just taken the last payment they'll ever get from me. The customer service agent says they've taken away the ability for the customer to cancel data packs. Which is wild, because the only reason to do that is to give them more money for a new one.