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Seems like he's angling at that, happened to a customer of ours and they screwed them for thousands. Sounds like they are being deliberately awkard though so could go against them, but really for them to get money out you they probs would need to take you to court.
I had another customer who bit the bullet and fitted heating issues themselves as their solicitor basically said it is very diffuclt to get money out the seller once its done! Really depends how hard they make it.
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My mum recently moved house, rural Scotland, gas boiler job mains normal etc. New people took a few weeks until they moved in (moving from abroad) , did normal house moving stuff, cleaned out, shut water off, shut gas off at outside valve, shut electric off, cleaned whole place, emptied outside bins etc.
Never heard anything until like 4am in the morning when they turned up, place is freezing, can't believe you didn't leave the heating on for us etc (its summer, don't really ever use it in summer in the UK?). Responded next day with instructions on how to fire up, i.e. turn electric on, turn water on, turn gas on, press 'on' the boiler, away you go.Nope. WOuldn't work. THey got some emergency guy out to look at it who said boiler is fucked, some valve not working, no gas supply, needs new £700 please. Boiler is 18 month old and has no issue.
Yeah so turns out the gas network had been around and 'capped' the system at the outside valve with a disc inside the fitting. Took 2 emergency call out engineers who both charged a stack, then we sent our normal guy who fitted it (Warranty with him), discovered the SGN cap, but can't; remove technically as there is a reason SGN did it. SGN called, and they then removed it.
Buyer of house wants this £1300 odd bill settled by us as apparently its our fault that SGN (network) capped the system, due to, bah dam bum....... The buyer tried to setup their gas supply with whatever company using an offshore barbados account that was black or red flagged ( whatever the term is) for ongoing fraud investigation. So network had sent someone out to physically cap it ASAP.
Never heard of this happening, super confusing, super stressful as moving house never great, especially when your fam is old and needs a lot of help. Buyer not so much as even said 'opps sorry, I guess it WAS our issue after all', yet the £1300 odd grievance bill is still sitting with the solicitor to this day.
Don't trust anyone, ever. I hate saying that, but you just get one pile of shit after another with things like this and then never even have the decency to say 'yeah sorry about that, our bad'.Doesn't end though. New house, all electric panel heaters (gonna go to ground or air source + solar on it as got the land and would work well on that building) only 4 out of 11 work, at all!
Turns out the former owner just lived in a few rooms due to the cold of the rest not working (had money just panels broken and couldn't get anyone in to fix or repair them, rural Scotland is a desert for tradies, electricians especially).
So guess we have legal ability to ask for money to rectify heating so that at least most of it works. But at same time, just CBA dealing with legal crap any longer. I guess thats the British way of things, make it so frustrating and drawn out that you just sack it off and live with the issue**then complain about it on the internet ;)
Moved house last week, the whole process was a stress for a myriad of reasons. just as we start to settle into the new house and put those stresses behind us, the people who bought our house claim the boiler and radiators are leaking!
In Scotland you have 5 days (might be the same elsewhere) to report heating issues and said issue was raised on day 5 - so I run around all my contacts trying to get someone to do a favour and go take a look. Buyer claims to be a plumber/heating engineer himself when talking to my builder so knocks back every single piece of advice/question, builder rings me and says he's not getting involved, your buyer is a co*k.
I live round the corner, they've not even moved in (pass it everyday/evening), doubt they have the heating on and its been sub zero most evenings for a week!!
Genuinely do not have the head space for this, they are clearly angling for a new boiler or some shit, yes it was old, yes it had some previous issues but it was a working heating system which we used everyday to keep a toddler warm with no leaks or problems.
Rant over.