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In case you went via Silca, FYI Boa offer a lifetime guarantee on their dials.
Just go here for a free repair kit:
https://www.boafit.com/en-gb/support/warrantyI found filling a basic webform easier than having to explain to a shoe manufacturer about an issue with a dial.
Also helpful if the manufacturer goes under, or doesn't have a distributor in your country.
gp700
I had a silca seat pack with a boa that broke - to their credit they sent me out a replacement boa free of charge which sorted it out. More than that they sent me a bunch of them - so if anyone needs a boa to replace one that isn’t happy let me know.