You are reading a single comment by @konastab01 and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
konastab01
My new roof is leaking and despite a 25y guarantee, the roofer isn't responding. This seems legally enforceable but how would I do this? Or do I phone my insurance?
There's 3 small GRP flat roofs on different levels on our new house. At least 2 of them have been leaking, it seems for a while. I've patched some small holes temporarily but water is still coming inside. I'm not an expert but the roofs probably need an extra coat of GRP.
It was the contractor who appointed the roofer but the guarantee is on my address so he's putting it on me to get the roofer to come back. In the end it's likely the contractor's responsibility (I paid him for a waterproof house) but I like him / he's very helpful / I need other things from him so I'm ok with chasing up this roofer, for now.
After many calls / emails / messages, the roofer did respond to a whatsapp message when I mentioned 'legal action' but has since gone silent again. The longer this waits, the more damage it does. How do I get him to come and do this properly? Or do I get another roofer and if so where do I get the money from: insurance, small claims against the roofer? Or do I just put it on my contractor?