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These style warrantys are worth the paper they are wrote on sadly, if he knows your gonna do that they will fold and just start up under another name sadly.
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I would contact your insurance and see what they say.
Then gather evidence/documentation on the warranty and put this back on the roofer and remind him of the warranty. If you can be bothered you might be able to get some legal blurb from citizens advice or similar around how to ensure that warranties are adhered to.
Generally my experience has been more positive when the relationship is amicable with trades so I guess you might want to tread lightly first.
You could always ask the roofer and/or contractor to pop round for a quick look, keep it informal and then remind him of the warranty whilst they are there.
Good luck either way, leaks are shit.
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In the end it's likely the contractor's responsibility
small claims against the roofer
These two aren't really compatible - the roofer could just have the claim struck out, as there is no contract between you and him.
Any claim is with the contractor (whom you might like, but is mugging you off).
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it's likely the contractor's responsibility
It is unless agreed otherwise. Get the prick contractor back to sort it out.
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konastab01
andos
NotThamesWater
Howard
@meneer
My new roof is leaking and despite a 25y guarantee, the roofer isn't responding. This seems legally enforceable but how would I do this? Or do I phone my insurance?
There's 3 small GRP flat roofs on different levels on our new house. At least 2 of them have been leaking, it seems for a while. I've patched some small holes temporarily but water is still coming inside. I'm not an expert but the roofs probably need an extra coat of GRP.
It was the contractor who appointed the roofer but the guarantee is on my address so he's putting it on me to get the roofer to come back. In the end it's likely the contractor's responsibility (I paid him for a waterproof house) but I like him / he's very helpful / I need other things from him so I'm ok with chasing up this roofer, for now.
After many calls / emails / messages, the roofer did respond to a whatsapp message when I mentioned 'legal action' but has since gone silent again. The longer this waits, the more damage it does. How do I get him to come and do this properly? Or do I get another roofer and if so where do I get the money from: insurance, small claims against the roofer? Or do I just put it on my contractor?
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