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  • complaining about the credit note only/no refund policy

    This is a big reason why I'll never use a mike ashley brand ever again

  • ? Credit note only refund policy ?
    Even for a right to cancel return within 14 or 30 days of receipt of goods?
    I believe trying this on with customers, even if they cave to the savvy, persistent and patient ones, is illegal under the Consumer Protection from Unfair Trading Regulations 2008 to mislead a customer about their rights.... .

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