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  • I bought my dad a Seiko 5 watch from Amazon which had very poor performance out the box. It loses well over a minute a day. He was being polite about it till a few months ago. It's still within the warranty period.

    I contacted service@seiko.co.uk some time ago and got no reply. I will try phoning again tomorrow, but is there something else I should be doing to get this thing to be serviced/repaired under the 2 year warranty?

  • Yes email Amazon and get them to replace it. You warrenty is with the seller not manufacturer. Amazon are generally very good at dealing with issues.

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